Recruitment & Selection Policy
All recruitment at Bin Dhaen Holding is conducted on the basis of merit, qualifications, and experience. We follow a structured Request for Recruitment (RFR) process approved by department heads and senior management. External job postings are published on our official careers portal. Candidates are evaluated through a standardised multi-stage process including CV screening, AI-assisted assessment, face-to-face interview, and C-Level approval. We do not accept CVs via unauthorised channels. Referrals are welcome but must go through the official application process.
Equal Opportunity & Anti-Discrimination
Bin Dhaen Holding Group is an equal opportunity employer. We do not discriminate on the basis of nationality, gender, age, religion, marital status, disability, or any other characteristic protected by UAE law. All employment decisions — including hiring, promotion, compensation, and termination — are based solely on job-related criteria. Any form of workplace discrimination or harassment should be reported immediately to the HR Department and will be investigated with full confidentiality.
Confidentiality & Data Protection
All candidate information submitted through our portal is handled in strict confidence in accordance with UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021). Your personal data is used solely for recruitment purposes and is accessible only to authorised HR and management personnel. We do not share candidate data with third parties without explicit consent. Data is retained for a maximum of 24 months after the application process concludes.
All employees undergo a structured 6-month and annual performance review. Reviews assess key performance indicators (KPIs), behavioural competencies, and alignment with company values. Performance outcomes directly inform salary reviews, promotions, and training plans. Employees receive written feedback and have the right to discuss and appeal their evaluation with the HR Department. Consistently high performers are eligible for fast-track promotion.
Grievance & Disciplinary Procedure
Employees who have a workplace grievance should first raise it with their direct line manager. If unresolved within 5 working days, the matter may be escalated to the HR Department in writing. All grievances are investigated within 10 working days. Disciplinary actions follow a structured process: verbal warning → written warning → final written warning → termination, except in cases of gross misconduct. All disciplinary actions are documented and the employee has the right to respond at each stage.
Work from Home & Flexible Work
Select roles within administrative and IT functions may qualify for hybrid or remote working arrangements subject to departmental approval. Flexible working requests must be submitted in writing to HR and approved by the respective department head. Remote working does not alter an employee's contractual obligations or UAE Labour Law entitlements. All remote employees must maintain the same standards of conduct, productivity, and data security as office-based staff.
Travel & Accommodation Policy
Eligible employees receive an annual return economy class air ticket to their home country after completing one year of service. Company-provided or subsidised accommodation is available for selected roles as stated in the offer letter. Accommodation is subject to company housing guidelines and occupancy rules. Employees staying in company accommodation are expected to maintain the premises and vacate within 30 days of employment ending.
